Cancellation and Refund Policy Cancellation Policy :Clients may cancel their logo design order under the followingconditions:
Cancellation Timeline: Clients can cancel their order within 24 hours of making the payment for a full refund.Commencement of Work: If work on the logo design has already begun, a cancellation fee may apply. The fee will be determined based on the progress made on the project at the time of cancellation.
Refund Policy:Refunds are applicable under the following circumstances:
Unsatisfactory Design: If the client is not satisfied with the initial logo design concepts provided, they can request a refund before requesting any revisions.
Revision Stage: Once the initial concepts have been revised based on client feedback, refunds will only be considered if the client remains dissatisfied after reasonable attempts to revise and improve the design. Process to Request Cancellation or Refund
Notification: Clients must notify us of their cancellation or refund request via email or through our contact form on the website.
Approval: All cancellation and refund requests are subject to approval. We reserve the right to assess each request on a case-by-case basis.Refund Timeline: Approved refunds will be processed within [number] business days and will be issued using the original method of payment.
Contact Us:For any questions or to initiate a cancellation or refund request, please contact us at [imagineink.creations1@gmail.com].
Policy Changes: We reserve the right to modify this cancellation and refund policy at any time. Any changes will be effective immediately upon posting on our website. It is the responsibility of clients to review this policy periodically for updates.